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Managing Members

Effectively manage your team in AgentFlow.

Team Overview

View team members: Organization → Team Members Information shown:
  • Name and email
  • Role
  • Status (Active, Invited, Inactive)
  • Last active
  • Usage stats
  • Join date

Common Management Tasks

Update Role

Change member’s permissions level

Deactivate

Temporarily disable access

Remove

Permanently remove from organization

Transfer Assets

Move agents and conversations to another user

Deactivating Members

When to deactivate:
  • Employee on leave
  • Contractor between projects
  • Temporary access suspension
  • Before permanent removal
What happens:
  • Cannot log in
  • Conversations preserved
  • Agents remain
  • Billing reduced
  • Can reactivate anytime
1

Find Member

Team Members → Select member
2

Deactivate

Click ”…” → “Deactivate”
3

Confirm

Confirm deactivation

Removing Members

Before removing:
  1. Deactivate first (test impact)
  2. Transfer ownership of their agents
  3. Archive their conversations
  4. Document reason for removal
  5. Notify team if necessary
What happens:
  • Access immediately revoked
  • Email notifications stopped
  • Cannot be undone (must re-invite)
  • Audit trail preserved
Removing a member is permanent. Their agents and conversations can be transferred first.

Transferring Ownership

Transfer agents/conversations before removing:
1

Select Assets

Choose agents or conversations to transfer
2

Choose Recipient

Select team member to receive assets
3

Transfer

Click “Transfer” and confirm

Activity Monitoring

Track member activity:
  • Last login time
  • Conversation count
  • Agent usage
  • Token consumption
  • Shared conversations
Inactive member alerts:
  • 30 days: Warning notification
  • 60 days: Suggest deactivation
  • 90 days: Auto-deactivate (Enterprise)

Team Analytics

Organization → Analytics → Team View metrics:
  • Active members
  • Token usage by member
  • Conversation patterns
  • Agent usage distribution
  • Collaboration metrics

Bulk Actions

Select multiple members to:
  • Change roles in bulk
  • Send team-wide message
  • Export team data
  • Apply permission template (Enterprise)

Best Practices

When removing a team member:
  • Export their important conversations
  • Transfer ownership of agents
  • Remove from shared conversations
  • Revoke API keys if any
  • Update team documentation
  • Archive their work
Monthly:
  • Review inactive members
  • Check for unused accounts
  • Update roles as needed
Quarterly:
  • Full team access audit
  • Review permission levels
  • Clean up guest accounts

Next: Billing & Subscriptions

Manage your organization’s subscription and billing
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